GDPR Privacy Policy

This Privacy Policy describes how Virtual Buddy ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website yourvirtualbuddy.com.

1. Introduction

This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of your personal information under the General Data Protection Regulation (GDPR). We are committed to protecting the privacy of our users and complying with all applicable data protection laws.

2. Information We Collect

We collect several different types of information for various purposes to improve our services to you.

Information You Directly Provide:

We collect personal information that you voluntarily provide when you use our Site, such as:

• Contact information: Name, email address, phone number, etc.
• Comments you submit
• Information you provide when registering for an account (if applicable)

Information Collected Automatically:

When you visit our Site, we automatically collect certain information about your device and browsing activity. This information may include:

• Device information: IP address, browser type, operating system, etc.
• Usage information: Pages you viewed, links you clicked, search terms you used, etc.

We may also collect information through cookies and other tracking technologies.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: In some cases, we will ask for your specific consent to collect and process your personal information.
• Contract: The processing of your information may be necessary to fulfill a contract with you, such as providing you with a service you have requested.
• Legitimate Interests: We may process your information for our legitimate interests, such as analyzing trends, improving our Site, and ensuring security. We will only do this when our interests are not overridden by your data protection rights.

4. Use of Your Information

We use the information we collect for various purposes, including:

• To operate and maintain our Site
• To improve and personalize your browsing experience
• To send you marketing communications (with your consent)
• To respond to your inquiries and requests
• To analyze trends and user behavior
• For security and fraud prevention purposes

5. Data Retention

We will retain your personal information for no longer than necessary for the purposes for which it was collected and processed. The specific retention period will vary depending on the nature of the information and the purpose for which it is processed. Once the retention period has expired, we will securely delete or anonymize your personal information.

6. Sharing of Your Information

We may share your information with third-party service providers who help us operate our business and improve our Site. These service providers are obligated to protect your information and use it only for the purposes we have specified.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

7. Your Rights under GDPR

Under the GDPR, you have a number of rights in relation to your personal information. These rights include:

• The right to access: You have the right to request a copy of the personal information we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• The right to erasure: You have the right to request that we delete your personal information under certain circumstances.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to request that we transfer your personal information to another controller.
• The right to object: You have the right to object to the processing of your personal information.

You can exercise these rights by contacting us at [email protected].

8. Data Transfers

We may transfer your personal information to countries outside of the European Economic Area (EEA). When we do so, we will ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the European Commission.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].